Privacy Policy

Your privacy is very important to us. PALDIM is committed to respecting and protecting the personal data of our customers and visitors, guaranteeing a safe, transparent and responsible shopping experience. This Privacy Policy explains how we collect, use, store and protect your information.

1. Information Collection

We collect information that you provide directly when you:

Placing an order in-store
Subscribing to our newsletter
Filling in contact or support forms
Participating in promotions or surveys

Information may include:

Full name
Email address
Delivery address
CPF (if required for invoice issuance)
Phone number
Payment information (processed by secure payment gateways)

We also collect data automatically, such as:

IP and geolocation
Browser type and device
Pages visited and browsing time

2. Use of Information

We use the data collected to:

Process and ship orders
Manage your registration and customer service
Send you relevant communications (with your consent)
Improve your in-store experience
Prevent fraud and ensure security

3. Data Sharing

Your data will never be sold. We may share information with third parties only when necessary for:

Processing payment
Shipping products (carriers and suppliers)
Complying with legal obligations

All partners adhere to strict security and confidentiality standards.

Translated with DeepL.com (free version)

 

4. Cookies and Tracking Technologies

We use cookies to improve your navigation, understand preferences and carry out personalized marketing actions. You can manage or disable cookies directly in your browser settings.

 

5. Data Security

We take technical and organizational measures to protect your information, such as:

Data encryption (SSL)
Restricted access to personal data
Secure storage

6. Your Rights

You have the right to:

Access your personal data
Request correction, updating or deletion
Withdraw your consent
Port your data to another service

To exercise these rights, please send a request to: suporte@paldimsoul.com

 

7. International Data Transfer

As we operate with national and international suppliers, some data may be transferred outside Brazil. We ensure that these transfers follow adequate standards of protection in accordance with the LGPD and international legislation.

 

8. changes to this policy

We may update this policy at any time. The date of the last modification will always be indicated at the beginning of the document. We recommend that you review it periodically.

 

9. Contact

If you have any questions about this Privacy Policy or the processing of your data, please contact our team:

E-mail: suporte@paldimsoul.com